Delivery & Returns

Delivery & Returns

Country

Standard Shipping

Howard Hodgkin Rug

UK

£4 (Second Class)

£8 (First Class)

 FREE

Europe

£15

£100

 Worldwide

£25 (up to 3kg)

£50 (over 3kg)

 £200

 

Please note that for some international orders, customs duties and taxes may apply and the customer is responsible for these. International orders cannot be cancelled once the order has been dispatched.

If you need an order dispatching quickly, we can sometimes offer a Next Day Courier service. Please contact us by email at [email protected] or telephone +44 (0)1924 247375 (Monday - Friday 9:00 – 17:00) where we will be able to quote estimated delivery costs.

Christmas Delivery

Please note the following dates when placing an order leading up to Christmas:

Shipping Last Post Day Place order by the end of:
 Royal Mail 2nd Class Wednesday 20th December Tuesday 19th December
 Royal Mail 1st Class Thursday 21st December Wednesday 20th December

 

If you place your order after the dates above, we cannot guarantee delivery before Christmas. If you have any queries regarding shipping over the festive period, please email [email protected]  and provide a contact number.

Returns

Although we hope you are happy with your purchases, we recognise that there are times when you may wish to return your order. We can offer a refund or replacement of purchases returned to us in their original packaging and condition within 30 days of the order.

Please notify us via email at [email protected] if you wish to return an item specifying a reason and the name and address on the original order. We cannot accept returns without prior notification by email.

 

Please return items to the following address:

The Hepworth Wakefield Shop
The Hepworth Wakefield
Gallery Walk
Wakefield
WF1 5AW

 

Please include your name, telephone number and email address with your return. If the item is faulty, please also include details of the fault. We ask that you keep proof of postage of the returned goods. Postage will only be refunded if the product is faulty or sent in error.

Refunds will be authorised within 14 days of receipt of goods.